Customer Service

The online Customer Service Training course aims to help learners provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers. 
 
This online course can be completed in as little as 35 minutes and provides the learner with a printable certificate upon completion. 

Sections

1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement 

Time

35 minutes.

Languages

• English (British)
• Afrikaans
• Albanian
• Arabic
• Bulgarian
• Chinese (Simplified)
• Croatian
• Czech
• Danish
• Dutch
• Estonian
• Finnish
• French
• German
• Greek
• Gujarati
• Hindi
• Hungarian
• Indonesian
• Italian
• Japanese
• Korean
• Latvian
• Lithuanian
• Malay
• Malayalam
• Nepali
• Norwegian
• Polish
• Portuguese
• Punjabi
• Romanian
• Russian
• Serbian
• Slovak
• Spanish
• Tamil
• Thai
• Turkish
• Ukrainian
• Vietnamese
• Welsh